Rhinobuild send all parcels delivered to European countries 'Direct Duty Paid'. This means that all customers in the EU buying from our shop - DO NOT have to pay anything extra upon delivery of parcel. If you are asked to pay, please contact us as soon as possible.
New Improved and Easier Ordering - For EU Customers
The Rhinobuild website has been updated so that the final price EU customers pay at checkout includes all your country’s VAT and import duty costs. We also pay the local VAT direct to your government. This gives you peace of mind knowing there will be NO SURPRISE CHARGES upon delivery.
Our aim is to provide the best customer service and the best range of Bricklaying Clamps and Hand Tools for everyone. Unfortunately at this time we are unable to ship 'oversized' items - this includes Profiles, Levels and Shovels.
No surprise charges or fees upon delivery
When signed into your Rhinobuild online account which has an EU country delivery address set as default, all prices on the website will display and calculate at the local EU VAT rate. If you are placing an order as a guest, the VAT will calculate at checkout once the delivery address has been entered.
You can also change the currency on the website from £ (GBP) to € (EUR) Euros.
We hope that this enhancement on the website and delivery service for our EU customers will continue to improve both current and future orders.